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What do you like most about your present coverage?
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What do you dislike about your present coverage?
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What would you like added to your present plan?
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What would you give up "if" you could save money?
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How many times did you actually go the doctor last year?
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Are doctor visit co-pays important to you?
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Are you concerned about maternity coverage?
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Do you use lots of medications and is a prescription card important to you?
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Would you consider
"one family" deductible rather than a deductible for each family member?
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Most important, what have you budgeted for your health plan on a monthly basis?